Shipping and Delivery
How do you deliver the lace wigs and how long time can I receive the wigs after placing orders to you?
RWIGS delivers all lace wigs by UPS , FEDEX or DHL to US, Canada, Australia or most Western European courtiers free of charge.
Here is the time when you can receive stock order:
Straight wigs: 4-5 working days
Wavy & curly wigs: 7 working days
The time you can receive a custom order:
Normal order: 33-35 working days
Rush order: 20-22 working days
Will I be notified when my order is shipped?
When your wig has been shipped, a notification will be sent to the email address you provided; the tracking number will be attached in the email. Then you can check the status of shipment.
Can I change the shipping address when I ordered?
If you want to change your shipping address, you should send email to tell us in time, the limited time as blow:
in stock wigs: in 24 hours
custom wigs: in 15 days
If you don't tell us in the time frame ,we will ship your order to your initial shipping address, if you can not receive it we are not responsible for it.
Can I place a rush order?
Yes, you can. However, this is only available for custom orders and extra charge shall be paid for the rush orders. Normal production time is 24-26 working days and rush order is 20-22 working days.